True Lens Services provides a first-class lens servicing and repair service with a fast turnaround. Our experienced lens engineers have a vast range of skills and experience with HD/SD broadcast, professional, industrial and film lenses.
All servicing is done on our high specification test and alignment equipment, and we only use the manufacturers’ recommended lubricants, cleaning agents and locking compounds, ensuring that your lenses receive the best treatment possible.
From our fully equipped optical workshop, our experienced lens engineers - headed up by Stephen Lowe, Lens Servicing Manager with over eight years' experience - have the skills and experience to undertake most lens repair requests, and will always offer you the best advice and repair service possible.
We have the capabilities to repair, service and test film and video lenses, as well as collimation and projection equipment, which enables us to service and repair lenses such as Carl Zeiss, Cooke, Arriflex, Canon and Fujinon (SD or HD).
TLS provides some of the most competitive prices within the industry and makes it a priority to ensure all projects, no matter how large or small, are completed on time and within budget.
For lens servicing to commence, the customer is required to send the lens to us, including their details and a brief description of the work required. Once the lens is received at TLS HQ, it is booked into our system.
A member of the team will then complete a brief assessment along with a quotation for any recommended work. The lens is ready to be worked on once the quote has been accepted by the customer.
Upon completion of the lens servicing work, TLS will contact the customer to let them know and to make payment before the lens is shipped back. Should the customer refuse the quote, we only ask for the return shipping cost.
Catherine Mosier-Mills talks about her experience with TLS when she had her 28mm and 35mm Kinoptik lenses serviced!